Location:
Louisville, KY
Employment Type:
Full-Time
Salary:
Competitive
Job Description
Hotel Night Auditor position required to answer phones, check-in and check-out guests. Balance daily transactions for hotel and food and beverage revenues. Handle guest issues and transmit reports.
Essential Responsibilities:
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Performs all audit procedures as set forth by the Hotel and company, on a nightly basis
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Performs all required audit reports
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Verifies the status of all wake-up call requests and ensures they are properly handled
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Balances all cash receipts and work performed during the audit shift and makes deposits of cash
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Prepares the front office for the morning shift and resets day's business
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Acts as a Guest Services Agent during the night time hours
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Acts as the Manager on Duty during night time hours
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Attends and actively participates in all front office meetings
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Participates in all training and cross training programs
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Acts as PBX operator during the audit shift
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All other duties as assigned by a manager or supervisor
Requirements
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High School diploma or equivalent, college degree strongly preferred
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Minimum of 2 years of previous hotel night audit experience preferred
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Understand and use math concepts in order to design a financial or economic system
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Work math problems quickly and accurately
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Understand and use computers and related equipment
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Speak and write clearly to report financial information.
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Excellent communication skills (verbal and written)
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Ability to work a flexible schedule including nights, weekends, and holidays
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Ability to assist in all Front Office and Reservation operations, maintain organization, and manage guest concerns